Services

Start with our monthly user plans and add additional infrastructure or service packages customized for your business.

Per User Plans

You get everything the selected Microsoft 365 subscription offers, including all the Office apps, email, calendar chat, voice, file storage and sharing and more included in your one monthly price per user. Then, we manage, secure and administer your entire Microsoft 365 environment for you, so you can focus on your business instead of your IT.

We are a Microsoft Cloud Solution Provider (CSP) and can provide you with any Microsoft 365 license you need. We can also help you migrate your existing licenses to our CSP program.

* A single E5 license is required for an organization to enable the advanced security features such as Sensitive Information Protection and Data Loss Protection. However, Microsoft licensing dictates that every user benefiting from these features must have an E5 license. We can help you determine how many E5 licenses you need and how to best deploy them.

Cloud Solutions

Cloud computing has revolutionized the way businesses operate, and our team of experts is dedicated to helping you leverage the power of the cloud. We offer a range of cloud solutions, including Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS).

Our cloud solutions are designed to provide you with the flexibility, scalability, and security you need to succeed in today’s fast-paced business environment. Whether you’re looking to migrate your existing applications to the cloud or develop new cloud-based solutions, our team has the expertise to help you achieve your goals.

With our cloud solutions, you can benefit from:

  • Greater flexibility: Our cloud solutions allow you to access your data and applications from anywhere, at any time, using any device with an internet connection.
  • Scalability: Our cloud solutions can be scaled up or down depending on your business needs, allowing you to only pay for what you use.
  • Improved security: Our cloud solutions are designed to provide high levels of security, with encryption and other security measures in place to protect your data.
  • Reduced IT costs: With our cloud solutions, you can eliminate the need for expensive hardware and infrastructure, reducing your IT costs and improving your bottom line.

Proactive Remediation

We understand that downtime and IT issues can be detrimental to your business. That’s why we take a proactive approach to IT management by identifying and resolving potential issues before they become major problems. Our proactive remediation services help minimize the likelihood of unexpected IT downtime, reducing lost productivity, and ultimately saving you money.

Our team of experienced technicians has the expertise to monitor your systems, identify potential issues, and provide proactive remediation to keep your business running smoothly. We use cutting-edge technology and tools to ensure that your systems are always up-to-date and secure.

With our proactive remediation services, we can help you:

  • Identify and address potential security threats before they become major issues.
  • Prevent system failures and downtime by proactively monitoring your systems.
  • Keep your systems up-to-date with the latest patches and software updates.
  • Ensure that your backups are working correctly and that your data is always safe.

Hardware Procurement

At Mdolark Services, we understand that hardware procurement can be a time-consuming and stressful task for businesses. That’s why we offer hardware procurement services to help you acquire the equipment you need to keep your business running smoothly.

Every business has unique hardware requirements, and that’s why we offer a customized approach to hardware procurement. Our team of experts will work with you to understand your business needs and budget constraints and recommend the hardware solutions that best meet your requirements.

We offer a wide range of hardware equipment, including servers, desktops, laptops, printers, networking equipment, NAS devices, and more. Our hardware solutions are designed to provide reliable and efficient performance, ensuring that your business can operate smoothly and efficiently.

Our hardware procurement services include:

  • Hardware sourcing: We have established relationships with top hardware vendors, allowing us to source the hardware you need at competitive prices.
  • Equipment evaluation: Our team will evaluate your current hardware infrastructure and make recommendations on what equipment should be replaced or upgraded.
  • Procurement management: We’ll handle the entire procurement process for you, from purchasing the equipment to coordinating delivery and installation.
  • Warranty management: We’ll manage the warranties on your hardware equipment, ensuring that they are up to date and that any issues are resolved quickly.

Help Desk Support

We understand that IT issues can be frustrating and time-consuming, and that’s why we provide a fast and responsive help desk support service to help you quickly resolve any issues you may encounter. Our help desk support service is available during business hours, so you can get the assistance you need when you need it.

Our help desk support services include:

  • Remote Support: Our technicians can remotely access your systems to quickly diagnose and resolve any issues you may encounter.
  • Troubleshooting: We can troubleshoot a wide range of IT issues, from hardware failures to software problems.
  • Application Support: We can provide support for a wide range of business applications to help you get the most out of your software.
  • End-User Support: We can provide end-user support to help your employees quickly resolve any IT issues they may encounter.

Business Continuity and Disaster Recovery (BCDR)

We offer Business Continuity and Disaster Recovery services to ensure your business keeps running, even after a disaster or accident. We work with you to develop a customized business continuity and disaster recovery plan tailored to your specific needs.

Our business continuity and disaster recovery solutions include:

  • Backup and Disaster Recovery: We help you protect your data and minimize the impact of any potential disasters by providing regular backups and a disaster recovery plan.
  • Cloud Services: We provide cloud services to help you store and access your data more efficiently and effectively.
  • Continuity Planning: We work with you to develop a comprehensive continuity plan to ensure that your business can continue to operate in the event of a disaster.
  • Testing and Training: We provide regular testing and training to ensure that your team is prepared to handle any potential disasters.

Network and Wireless Solutions

We have partnered with top vendors in the networking industry to provide your business with secure, reliable, and effective networking equipment. When you purchase your equipment through us, you are provided with full support of the equipment through the equipment lifecycle.

We provide the following network and wireless services:

  • Network Management: We monitor and manage your network to ensure that it is always running at peak performance. We proactively identify and address issues before they become problems.
  • Wireless Network Design: We design and implement wireless networks that meet the unique needs of your business. We use the latest technology to ensure that your wireless network is fast, reliable, and secure.
  • Network Management: We monitor and manage your wired and wireless network to ensure that it is always running at peak performance. We proactively identify and address issues before they become problems.
  • Network Security: We provide comprehensive network security solutions to protect your business from cyber threats.

Security Services

We operate with a cybersecurity first approach, meaning that our first priority is ensuring that your data and business-critical infrastructure is protected as well as humanly and technologically possible. We believe everyone should have a secure baseline, regardless of the plan or services they choose to purchase from us. This means that all plans we offer are focused on cybersecurity, meaning you can rest easy knowing you’re protected.

We provide a layered approach to cybersecurity, including the following:

  • Network Security: We provide comprehensive network security solutions to protect your business from cyber threats. We monitor your network for suspicious activity and use advanced technology to detect and prevent attacks.
  • Endpoint Security: We provide endpoint security solutions to protect your devices from malware and other cyber threats. We use cutting-edge technology to ensure that your devices are always up-to-date and secure.
  • Email Security: We provide email security solutions to protect your business from phishing attacks and other email-based threats. We use advanced technology to identify and prevent spam and other malicious emails.
  • Security Awareness Training: We provide security awareness training to help your employees understand the importance of cybersecurity and how to protect themselves from cyber threats.
  • Dark Web Monitoring: We monitor the dark web for any information that could be used to compromise your business. We use advanced technology to identify and remove any information that could be used to harm your business.
  • Security Audits: We provide security audits to help you identify any vulnerabilities in your network and systems. We use advanced technology to identify and address any security issues before they become problems.